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Claims-ready6 min • December 27, 2025 Live

The Homeowner’s Proof Problem

Why insurance claims and warranty situations turn into chaos — and how to make your home instantly “claims-ready.”

When something breaks, leaks, burns, or disappears, the hardest part often isn’t the repair — it’s proving what you owned, what it was worth, and what happened. That gap between reality and documentation is the Proof Problem.

A painful truth:

In 2023, 5.3% of insured homes had a homeowners claim, and 97.3% of claims were property damage (including theft). If you’re ever in that group, you’ll want documentation ready before you need it.

Why claims get messy fast

Most people don’t keep a running inventory. Receipts are scattered. Serial numbers aren’t captured. Manuals and warranty terms are buried in email. Then a claim happens — and suddenly you’re trying to reconstruct your home from memory.

The minimum “claims-ready” kit

You don’t need perfection. You need enough proof to remove friction.

  • • A photo of each major item (wide shot + label/serial close-up)
  • • Purchase date + price (receipt, order confirmation, or card statement)
  • • Warranty terms + provider contact (manufacturer or extended coverage)
  • • Maintenance history (even a simple “last serviced” note)
  • • Model + serial number (the thing everyone asks for)

The hidden trap: coverage misunderstandings

Proof isn’t the only reason claims derail. People also discover too late that the event isn’t covered. For example, a large share of homeowners incorrectly believe flood damage from heavy rain is covered under standard homeowners insurance.

One study found 43% of homeowners thought standard homeowners insurance covers flood damage from heavy rain — but flood is generally excluded and requires separate coverage.

What Dwelluno does about the Proof Problem

Dwelluno is designed to make “proof” the default: assets, documents, warranties, receipts, photos, and maintenance — all attached to the thing you own, so you’re not scrambling later.

Fast win (10 minutes):

Pick 5 big-ticket items (HVAC, water heater, fridge, washer/dryer, electronics). Capture photo + label + purchase proof. You just upgraded your future self.

Want early access?

Join the beta waitlist to help shape Dwelluno and get early features.