Support
How can we help?
If you’re a beta tester (or want to be), this is the fastest place to get help, report a bug, or request account deletion.
Support expectations (beta)
- We aim to respond within 2–3 business days during beta.
- For faster help, include your account email, device (iOS/Android/Web), and steps to reproduce.
- Support is best-effort during beta; availability may vary as we ship improvements.
Security issues
Found a vulnerability or security concern? Please report it privately.
Privacy & deletion
Questions about data handling, or want to delete your account?
Quick links
Tip: For faster help, include your account email + device + steps to reproduce.
Common issues
- Can’t log in / access issues
- Asset document upload troubleshooting
- Maintenance reminders not updating
- Waitlist / beta invite questions
- Account deletion request
What to include in a bug report
- Your account email (so we can find the right record)
- Device: iOS / Android / Web
- Steps to reproduce (1–3 steps is perfect)
- Expected vs actual behavior
- Screenshots or a short screen recording (optional)
Abuse and respectful communication
Please keep messages respectful. We may limit or refuse support for abusive, harassing, or spammy communications, or where needed to protect our systems and team.
For details on how we handle personal data, see Privacy Policy. For security posture, see Security.