Privacy Policy
Privacy Policy
v0.2 — Draft for Beta. This policy describes how Dwelluno collects, uses, and protects information when you use our website, join the beta waitlist, or use the product.
Plain-English summary
- We collect the minimum needed to operate the service.
- We don’t sell your personal information.
- You control what home and asset data you add to the product.
- You can request deletion at any time.
1) Information we collect
Waitlist & contact info
If you join the beta waitlist, we may collect your name, email, and a few preference fields (like platform and primary pain) to prioritize invites and onboarding.
Product data you add
When you use the product, you may store home and asset details, maintenance records, and documents you upload (warranties, receipts, manuals, photos).
Usage & device info
We may collect basic technical data such as browser type, device information, and general usage events to keep the service reliable and improve performance.
Support & feedback
If you contact support or provide feedback, we’ll collect the information you choose to share so we can respond and improve the product.
2) How we use information
- Provide and operate the website and product.
- Invite and onboard beta users and communicate service updates.
- Secure the service, prevent abuse, and troubleshoot issues.
- Improve features, usability, and reliability.
3) What we don’t do
- We do not sell your personal information.
- We do not use your home inventory data for advertising profiles.
- We do not require sensitive financial info to join the waitlist.
4) Sharing and third parties
We may use trusted service providers to run the website, store data, and deliver emails. These providers process data on our behalf and are expected to protect it and limit use to providing services to Dwelluno.
We may disclose information if required by law, to protect our users, or to prevent fraud or abuse.
5) Data retention
We retain information only as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion at any time.
6) Your choices and rights
- You can opt out of non-essential emails (where applicable).
- You can request access, correction, or deletion of your data.
- You can request account deletion here: Delete Account.
For help, contact privacy@dwelluno.com or visit Support.
7) Security
We use reasonable safeguards designed to protect information. No method of transmission or storage is 100% secure, but we work to minimize risk and respond quickly if issues are found.
Learn more on Security.
8) Children’s privacy
Dwelluno is not intended for use by children under 13, and we do not knowingly collect personal information from children under 13.
9) Changes to this policy
We may update this policy as the product evolves. We’ll post updates on this page, and if changes are material, we’ll take reasonable steps to notify users.